Returns & Exchanges
At Free Shipping, we want you to love your new fashion finds, which is why we offer a hassle-free 30-day return policy on all unworn items with original tags. We simplify the process by providing pre-paid return labels to ensure your shopping experience remains completely risk-free.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the pre-paid shipping label provided at the end of the return request process.
Package Your Items
Place the items in their original packaging, attach the shipping label securely to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing